Rick Detrio on the Importance of Conversation

Rick Detrio is often concerned that the art of face-to-face human interaction is being lost. Having worked for many years in occupations that required excellent human interaction skills, he is used to carrying on a conversation with someone in any style. Professional business interactions, social conversations, sales transactions, and support are all areas that require a certain level of conversational adeptness in order to navigate them successfully. Unfortunately, so many things are automated in our current society, this ability is often lacking.

Rick Detrio feels that the skill of conversation is a vital one to reintroduce into society. He barely can begin to list the number of times he has found that human interaction has succeeded where technological interaction or impersonal communication have failed. As a Field Trainer with the DEA, it was often his experience that concepts his students could not grasp on their own by reading a book or by learning from a computer were successfully communicated once they could sit down and talk the problem through. Similarly, his work as a Service Consultant for Lexus further solidified the reassurance and competency that a human being can convey – feelings a machine are rarely able to replicate.

For this reason, Rick Detrio is always in support of face-to-face interaction. He believes that it is important to practice talking with others, just like any other skill. Honing conversational skills benefits you in all areas of life. It is just as important to be able to effectively communicate in a professional environment as a social one, and Rick Detrio believes that being able to do so will get you much further than always relying on technology.